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  Camden Computing Services
  227 Penn Street
  Camden, NJ 08102

  Help Desk:
  856/225-6274

  Email:
  help@camden.rutgers.edu

Camden Computing Services
  SupportStudentsFaculty and Staff_



Camden Computing Services supports wireless networking across the Camden Campus. Students and faculty with laptop computers that contain built-in or add-on 802.11a, 802.11b or 802.11g (Wi-Fi) network adapters are able to utilize this service.

The buildings and areas covered are marked in red on the following map. Move your mouse over a building for more detailed maps and information:


Access to the network is controlled via authentication, so you must also have a valid Account/NetID (on clam, crab, or another central Rutgers server) and password. When you login via the web your username and password are encrypted.

After you power on your laptop, start your web browser (Internet Explorer, Firefox, etc.) and click on the Home button or try to access a web page.



Secure Access

It is important to remember that wireless connections are not necessarily secure. Malicious users can perform techniques allowing them to see any unencrypted data you send to the Internet such as your NetID and password, social security number, credit card numbers, or email. To have a secure connection it is absoultely necessary to run secure applications. Use SSH instead of telnet and Webmail to check your email. If you use an email client like Eudora, Thunderbird, or Outlook configure it to use IMAPS for your incoming email and TLS for your outgoing email. For more information on SSH, please visit: Using SSH. If you are interested in setting up a VPN connection for added security and encryption please contact help@camden.rutgers.edu for more information.

For additional security considerations to protect your laptop while on RUWireless, such as anti-virus, firewalls, and operating system patches, please visit: http://www.camden.rutgers.edu/computing/bluesocket.php



Printing

For information on printing to our printers from the wireless network please visit: http://printing.camden.rutgers.edu



Experiencing Problems?

To obtain access to RUNet through the wireless network, make sure your laptop is equipped with an 802.11a, 802.11b or 802.11g wireless network adapter and has the proper drivers installed for the adapter. The wireless network is configured to work with most wireless cards right out of the box. However, if you experience any connection problems please try the following:

1.) Check your wireless card's signal strength and association. If it is not very good or excellent (3-5 bars), move until the signal increases. Confirm that your card is associated with the wireless network named OIT-Camden. These can both be found by double clicking on the wireless network icon on your taskbar.

2.) Have your TCP/IP settings set to obtain an IP address and DNS server from the network (via DHCP). You will be assigned an IP number that begins with either 172 or 192. You can check your IP by double clicking on the wireless network icon on your task bar and clicking on the Support tab. Click the Repair button to try to get an IP. To check your TCP/IP settings click on the Properties button on the General tab and then double click on Internet Protocol(TCP/IP).

3.) Use the following settings for your wireless card: SSID should be set either blank or to "OIT-Camden", WEP/WPA should be disabled, network authentication should be disabled, the network type should be set to "infrastructure", and the channel should be set to either 1, 6, or 11 These can be set by configuring your wireless card's driver or using any configuration software that comes with it. Some drivers have power management settings which can be raised or lowered to increase or decrease signal range requiring more or less battery power.

4.) Run an updated anti-virus scan against your system, run a spyware/adware scan against your system with an application like Ad-Aware or Spybot, and make sure that your browser is set to either directly connect to the Internet or to auto-detect proxy settings for the network.
If you are not taken to the login screen try the following URL in your web browser: https://192.168.1.1/login.pl
This IP will differ depending on location, but will always be the same IP as your network gateway.

5.) Some wireless card drivers will let you boost the power sent to the antenna. This can typically set from the 'Advanced' tab of the wireless card's driver properties found in the Windows Device Manager. This will use additional power, reducing the charge on a laptop's battery.

6.) If you have been blocked by the IDS (Intrusion Detection System), your computer has generated a high number of connections within a short time frame, several times. This is typically because of a virus, worm, or spyware, but can also be triggered by file sharing programs such as iTunes, Limewire, Soulseek, and bittorrent. The block will be revoked after 10 minutes. If your system continues to be blocked and you do not believe it is because of any intentional activity, you may have an issue with a virus, worm, or spyware.

7.) If you receive an IP address, but do not get to the login screen after opening a browser, manually enter the following address: http://(gateway IP)/login.pl where (gateway IP) is the IP address of the gateway received from DHCP. You can find this number by running "ipconfig" from a command prompt or viewing the support tab on your network connection.


Wireless Networks in Residence Halls

OIT provides wireless support for the labs in the Apartment and Tower Residence Halls. OIT does not, however provide support for personal wireless networks or devices run in rooms. Individuals running wireless networks will be held responsible for any misuse of them. For suggestions on securing a wireless network in your room please read: http://ruwireless.camden.rutgers.edu/residencehalls.php



Campus Policies

You are expected to abide by all the rules and regulations of the campus and University as well as proper etiquette while attached to the network as explained in the campus policies (which includes links to the Rutgers University Appropriate Use Policy and other OIT Guidelines).

Data transfers are limited to 500 MB per day and abusers will be contacted via email. Failure to respond to the message after three business days will result in a lock being placed on the account. Network access will be unavailable until the situation is resolved. There will be additional action taken for repeat offenders.

Daily bandwidth usage can be monitored by visiting: https://www.camden.rutgers.edu/computing/wireless-usage and logging in with your NetID and password.



Questions/comments regarding Camden Computing Services or this web site
can be directed to: help@camden.rutgers.edu.
Last updated: January 16, 2008, 15:21 EST.

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