The buildings and outdoor areas covered are marked in red on the following map. Move your mouse over a building for more detailed building maps and information:

Before using the RUWireless network, you must first log in with your Rutgers NetID and password.

After turning on your laptop, open a web browser. If the RUWireless login screen does not appear hit the Home button.

It is important to remember that wireless connections are not necessarily secure. Malicious users can perform techniques allowing them to see any unencrypted data sent or received from the Internet. To ensure a secure, encrypted connection it is absoultely necessary to run secure applications. When logging into websites, make sure that the site is using SSL (an https:// URL). Use SSH instead of telnet and Webmail to check your email. If you use an email client like Eudora, Thunderbird, or Outlook configure it to use IMAPS (SSL) for your incoming email and TLS for your outgoing email. For more information on SSH, please visit: Using SSH. If you are interested in setting up a VPN connection for added security and encryption please contact help@camden.rutgers.edu.

For additional security considerations while on RUWireless, such as anti-virus, firewalls, and operating system patches, please visit: http://www.camden.rutgers.edu/computing/bluesocket.php

For information on printing printing from your laptop or wireless device, please visit: http://printing.camden.rutgers.edu

To access RUWireless, make sure that your laptop is equipped with an 802.11a, 802.11b or 802.11g wireless network adapter and that the proper drivers have been installed. Most out-of-the-box installations should be able to acess RUWireless. However, if you experience any connection problems please try the following:

1.) Check your wireless card's network association and signal strength. Confirm that your card is associated with the wireless network named OIT-Camden. If the signal strength is not very good or excellent (3-5 bars, 75%, etc.), try relocating to an area with better coverage or fewer users. The SSID and signal strength can both be found by double clicking on the wireless network icon in the system tray of a Windows computer, in the Network settings of System Preferences on a Mac system, or with the iwconfig program on most Linux systems. On Widnows systems, detailed connection information can be found by running 'netsh wlan show all' from a command prompt.

If the connection's signal strength is given in dBm, a value > -75 dBm is good and > -57 is excellent. A higher quality signal will require few have less packet loss and errors and fewer retransmissions. If a noise level is listed, the signal to noise ratio can be calculated as: [signal strength (in dBm) - noise level (in dBm). A higher SNR indicates that more bandwidth is available, speeding up the connection. A signal to noise ration (or SNR) above 20 is very good and above 40 is excellent. If there is a count listed for receive or transmit errors, retries, retransmissions, or reassociations while the signal strength and SNR are decent, there may be a hardware issue with the wireless device. Reinstalling the latest drivers drivers may be advisable.

2.) If you did not receive an IP address and have a good signal, try to refresh/renew/repair the address/connection. Make sure to configure your TCP/IP settings to obtain an IP address and DNS server from the network (via DHCP). You will be assigned an IP number between 172.24.12.0 and 172.24.15.255. In Windows, you can check your IP by double clicking on the wireless network icon on the task bar and then clicking on the Support tab. Click the Repair button to try to get an IP if none is listed or if the IP begins with 169.

To check your TCP/IP settings for DHCP, click on the Properties button on the General tab of the wireless network screen and then double click on Internet Protocol(TCP/IP). On a Mac OS X computer, the IP address and DHCP settings can be found by clicking on the "Advanced" button on the Network settings tool in System Preferences. DHCP can be selected from the TCP/IP tab.

3.) If you do receive an IP address and have a good signal, but do not get to the login screen after opening a browser, manually enter the following address: https://ruwireless-camden.rutgers.edu/login.pl or, if that does not work, https://172.24.3.169/login.pl If either of these addresses work, check that the web browser is using a proxy server server on port 80 or 8080 or is set to either directly connect to the Internet or to auto-detect proxy settings for the network.

4.) If you are still not being taken to the RUWireless login screen and are using a firewall or other Internet security package, temporarily disable it. If this corrects the problem, reconfigure the program or firewall's settings so that Web and Web Proxy (tcp ports 80 and 8080) are allowed on your wireless network interface and reenable the protection.

5.) If you are still not being taken to the RUWireless login screen, run an updated anti-virus scan against your system, run a spyware/adware/malware scan against your system with an application like Ad-Aware or Spybot.

6.) Use the following settings for your wireless card: SSID should be set either blank or to "OIT-Camden", WEP/WPA/WPA2 should be disabled, network authentication should be set to "open" or disabled, the network type should be set to "infrastructure", and the channel should not be set or be set to either 1, 6, or 11 These can be set by configuring your wireless card's driver, by using any configuration software that came with it, or in control panel or system preferences.

7.) The drivers for some wireless cards will allow you to boost the power sent to the antenna. This can improve range and speed. This can usually be set from the 'Advanced' tab of the wireless card's "driver properties" found in the Windows Device Manager. This will use additional power, reducing the charge on a laptop's battery.

8.) The drivers for some wireless cards will allow you to set Roaming Sensitivity. A higher, or more aggressive, roaming sensitivity will scan and re-associate with access points more frequently. This is useful if you are working in a high-use wireless area or if you are changing physical locations. A lower, or more conservative, roaming sensitivity will tend to maintain an association with the current access point. Having low sensitivity while changing locations or while working in a high-use wireless area may result in poor performance as the client does not change its association to a more appropriate access point; either one that is closer, has a stronger signal, or has fewer other wireless devices associated with it. For RUWireless, which uses many access points and has a high volume of usage, it is recommended to use a moderate to aggressive roaming setting.

If you have been blocked by the IDS (Intrusion Detection System), your computer has generated a high number of connections within a short time frame, repeatedly. This is typically because of a virus, worm, or spyware, but can also be triggered by file sharing programs such as iTunes, Limewire, Soulseek, and bittorrent. Operating system and application patches, which often update automatically at boot or run time, can also trigger the IDS. Cancel these and run them individually if they continue to trigger the IDS. The block will be revoked after 10 minutes. If your system continues to be blocked and you do not believe it is because of any intentional activity, you may have an issue with a virus, worm, or spyware. If this occurs before the RUWireless login screen, first disable any Internet-accessing programs such as email clients, Instant Messagers, iTunes, system tray apps, Windows updates, etc. and try again.

OIT provides wireless support for the labs in the Apartment and Tower Residence Halls, for the exercise room in the Apartment side, and for the program offices and study lounges on the Tower side. OIT does not, however, provide support for personal wireless networks or devices run in rooms. Individuals running wireless networks will be held responsible for any misuse of them. For suggestions on securing a wireless network in your room please read: http://ruwireless.camden.rutgers.edu/residencehalls.php

You are expected to abide by all laws as well as the rules and regulations of the campus and university while using RUWireless as explained in the campus policies (which includes links to the Rutgers University Appropriate Use Policy and other OIT Guidelines).

Data transfers are limited to 500 MB per day and abusers will be contacted via email. Failure to respond to the message after three business days will result in a lock being placed on the account. Network access will be unavailable until the situation is resolved. There will be additional action taken for repeat offenders and those downloading pirated or copyrighted materials. Information on the bandwidth policy may be found at: http://www-camden.rutgers.edu/HELP/policies/bandwidth.php

Daily bandwidth usage can be monitored by visiting: https://www.camden.rutgers.edu/computing/wireless-usage and logging in with your NetID and password. The bandwidth usage on this page is updated every 15 minutes.